啊~~ 為什麼我要發表的時候發生錯誤 = =" 我的心血啊~~~
一開始讀完這篇文章,我的第一個感覺就是:到底什麼是Star Engineer,可不可以講清楚一點.
對於文章一開始提到,managers跟engineers對於Star Engineer的定義不太一樣,我覺得是很正常的.一般來說,managers很少會真正深入瞭解engineers在做些什麼,他們通常是透過presentation或是meeting的時候去觀察.在這樣的前提下,溝通能力比較好的人,受到注意的機會自然就會比較大.不過溝通能力對於一個Star Engineer來說的確是很重要的,畢竟在群體生活中,如果溝通能力不好,你就沒辦法正確的把你的想法表達給別人知道,自然就比較得不到眾人的認同.
而我心目中的Star Engineer,除了基本的技術能力要夠強之外,更重要的是能夠幫助身邊的人一起成長,這時候溝通能力就會變得很重要.有些人雖然能力很強,但他沒辦法將自己的經驗清楚的分享給其他人.這樣就算技術再強,也只限於個人,無法幫助群體成長.另外,一個好的Star Engineer,要能夠正確的掌握別人的問題,並且根據自己的能力提供適當的回答,並且可以虛心的接受別人的意見,而不是只想要把自己的想法強加在別人身上.能做到這些的人,在群體之中應該就可以算是一個Star Engineer了吧.
寫到這裡,才發現什麼事情都是用講的比較簡單,真正要實踐起來才能瞭解他的難度.要當一個Star Engineer,並不是一朝一夕就可以達到的.目前的我,距離這個境界感覺還蠻遙遠的.希望經過這次課程之後,能夠讓我更接近Star Engineer的路上一點. :)
2008年9月25日 星期四
2008年9月23日 星期二
My thoughts after reading "How to be a Star Engineer"
After reading the article, How to be a Star Engineer, I partially agree with the statement in the article, "Stars, we saw, are made, not born." This article explains that anyone can be a star engineer by learning the nine work strategies listed in this article. I do not totally agree. I think to be a star engineer, 80% of it can be learning the nine work strategies, but 20% was born with it. I believe that everyone has different characteristics that cannot be changed just because you "learn" the strategies. Speaking from my own experience, somethings just cannot be forced, no matter how much strategies you learned.
A question that we are to answer for this assignment is if we know of anyone around us that practices the nine work strategies mentioned in this article. I can think of some people that practiced one or two of the nine work strategies mentioned here. But, I do not know anyone who practiced all nine. One person who I know that works with me now is a manager, not an engineer. He knows the right person to go to for different things. He often shares this idea with us that we should talk to different people and try to build up our networking. Another strategy I see he applied is that he would see things in a variety of perspectives. When we are discussing a problem, he would try to look at things from the other side's perspective to understand why things was done that way. He often encourage us to get different perspectives before we make our conclusion on the problems. The last strategy I see he applied is Show and Tell. He can make sure he delivers the right message to the right group of people. He can tailor his presentation based on different level of people. From what I have observed, I think he does these so well not only because of his years of experience, but also because the passion he has on the way he works. So, that being said, I think being a star engineer not only need to know the nine work strategies, but also need to have the passion. And I think the passion is something you were born with it.
A question that we are to answer for this assignment is if we know of anyone around us that practices the nine work strategies mentioned in this article. I can think of some people that practiced one or two of the nine work strategies mentioned here. But, I do not know anyone who practiced all nine. One person who I know that works with me now is a manager, not an engineer. He knows the right person to go to for different things. He often shares this idea with us that we should talk to different people and try to build up our networking. Another strategy I see he applied is that he would see things in a variety of perspectives. When we are discussing a problem, he would try to look at things from the other side's perspective to understand why things was done that way. He often encourage us to get different perspectives before we make our conclusion on the problems. The last strategy I see he applied is Show and Tell. He can make sure he delivers the right message to the right group of people. He can tailor his presentation based on different level of people. From what I have observed, I think he does these so well not only because of his years of experience, but also because the passion he has on the way he works. So, that being said, I think being a star engineer not only need to know the nine work strategies, but also need to have the passion. And I think the passion is something you were born with it.
2008年6月5日 星期四
關鍵對話第六章: 如何在你生氣、害怕或受傷時保持對話
報告完關鍵對話第六章後對 "如何在你生氣、害怕或受傷時保持對話" 的心得就是 "要多練習"。知道該怎麼做是一回事，當問題發生時的反應又是另一回事，尤其在生氣、害怕或受傷時要能保持理性更不容易。
對於這次報自己的表現我給自己 3 分，也就是很普通。也許我該用討論或一些其他方式來進行看看會不會讓報告更有趣。尤其在回答問題的部份其實我有先想到一些，但是無解，所以答不太出來，後來想到我應該先提出來大家討論的，就不會被問了。: p
對於這次報自己的表現我給自己 3 分，也就是很普通。也許我該用討論或一些其他方式來進行看看會不會讓報告更有趣。尤其在回答問題的部份其實我有先想到一些，但是無解，所以答不太出來，後來想到我應該先提出來大家討論的，就不會被問了。: p
2008年6月2日 星期一
「關鍵對話」第九章 - 開始行動與「會議決行果」
隨便到網路上撈了一下，果然雖然進到了網路時代，大家還是沒有遺忘老祖先的教誨。（both台灣&大陸）
- 會而不議：開會卻沒有討論（溝通管道阻塞了，可能發生了關鍵對話，或主事者刻意營造假諮詢）
- 議而不決：討論了卻沒有做出決策
- 決而不行：做出決策卻沒有執行（決策不明確？）
- 行而不果：執行卻沒有結果（責任沒有釐清？沒有後續追蹤？）
... （下面是網路上有人追加的）
- 果而無效：有結果卻是無效的結果（表面功夫）
- 效而不彰：有效果但效果卻不夠理想（讓我聯想到自然人憑證跟ETC）
- 決策的四種方法(p205)：
- 命令：管理者沒有選擇空間或願意將決策權下放
- 諮詢：充實語意庫但由少數人決定
- 投票：當少數服從多數可行
- 共識：最佳決策但耗時
- 投票永遠都不應該取代有耐心的分析與健康的對話 (p212)
- 馬斯洛(Abraham Maslow)曾經說過：「如果你手上只有鐵鎚，你就會把每一個問題都當成是釘子。」(p213)
- 時間有限之下的建議：「後推式」（好想知道原文）的決策計畫。(p215)
- 不要光憑記憶來儲存好不容易創造出來的共同語意。(p220)
2008年5月12日 星期一
讀了「有效溝通 立即上手」之後
竊覺得 神功護體，百毒不侵 - 和我的感覺八竿子打不著。
Seriously, 拿到書看到封面很高興，可以學一些溝通的軟知識，但是我必須說，這本書的主軸應是「強調溝通的管理」，這時又想到孔子「惡紫之亂朱也」（意思是紅色是中國傳統的正色，偏偏有有紫色這種顏色來亂，真是奇蒙子拜），通篇從管理者的視野去看溝通的問題(p14)，不時提點要如何反制奧客員工(p151~)（隨便給員工貼奧客標籤也是很危險的），我可以問既然認知恆重於事實，就不擔心只具有員工身份的人（舉例，我）閱讀此書後產生「果然是官官相衛」的認知。已經開始閱讀「關鍵對話」了，感覺這本書的立足點至少平衡了管理者和被管理者的角度，或者淡化到分不出來了，這點要等看完才能確認，
另外一個特點是，「有效溝通」重招式，常常提到你不可以怎麼說，而要怎麼說(p50)，在提到主題觀念時，恆常想要解析、條列它(p256幽默)，而我卻感覺有時勉強得像天外飛來的，以中國武術的觀點，是「外家」；而「關鍵對話」，從開篇架設它的概念基石就強調從「心」開始，心正了，溝通的力量自然就出來，所有招式拋在腦後，竊以為這樣就對了，是為「內家」。
Seriously, 拿到書看到封面很高興，可以學一些溝通的軟知識，但是我必須說，這本書的主軸應是「強調溝通的管理」，這時又想到孔子「惡紫之亂朱也」（意思是紅色是中國傳統的正色，偏偏有有紫色這種顏色來亂，真是奇蒙子拜），通篇從管理者的視野去看溝通的問題(p14)，不時提點要如何反制奧客員工(p151~)（隨便給員工貼奧客標籤也是很危險的），我可以問既然認知恆重於事實，就不擔心只具有員工身份的人（舉例，我）閱讀此書後產生「果然是官官相衛」的認知。已經開始閱讀「關鍵對話」了，感覺這本書的立足點至少平衡了管理者和被管理者的角度，或者淡化到分不出來了，這點要等看完才能確認，
另外一個特點是，「有效溝通」重招式，常常提到你不可以怎麼說，而要怎麼說(p50)，在提到主題觀念時，恆常想要解析、條列它(p256幽默)，而我卻感覺有時勉強得像天外飛來的，以中國武術的觀點，是「外家」；而「關鍵對話」，從開篇架設它的概念基石就強調從「心」開始，心正了，溝通的力量自然就出來，所有招式拋在腦後，竊以為這樣就對了，是為「內家」。
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